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Hippo Leasing Testimonials | See What Our Customers Say About Us

Please see just a small selection of feedback from our customer base, loyal as well as new clients.

Click here to add your testimonial

Vauxhall Astra
Just to say a big thank you for all your help with finding me Annie the Astra. She's great and fits all my requirements thanks to you for your courteous and kind help I would definitely recommend you on the service I received.
Helen
Mitsubishi Outlander
Dear Rebecca,

I just wanted to drop you a brief email to highlight the brilliant job Mark Walsh recently did for me in helping me find a superb vehicle.

From the very start to the end of the process Mark was extremely patient (my brief was very specific), thought creatively about how he could find what I wanted and was always contactable (and willing to answer my numerous questions, some probably a little too detailed).

Even today Mark was quick to react to a query I had about the log book. My Wife and I are delighted with our new car and wouldn't hesitate to recommend Hippo and Mark in particular, we already have in fact.

Just thought you should be aware you have someone in your team who is a real star.

Many thanks,

Simon.

Simon Slevin
I would just like to say thankyou for a fantastic service. Karen made sure everything was sorted as quickly and efficiently, and was only a phone call away if I needed help or assistance. Karen is a credit to your company. I will look forward to speaking with Karen in the future

Many thanks,

Tom White
I would very much like to compliment your account manager Karen Greenhalgh on her professionalism and her very helpful manner.

Karen, was very polite at all times, and was extremely helpful. She kept me fully updated and the service she provided was excellent and very efficient.

I would certainly recommend Karen to any of my family and friends should they wish to use hippo motoring.

Kind regards,

Louise Taylor
I thought I'd drop an email to express how impressed I have been by the levels of service provided by Jack Watson when he helped me to acquire a new car recently.

Jack was always polite and keen to please. He successfully struck the perfect balance between being professional and yet friendly and approachable. He soon gained my trust and when there were certain things that didn't go to plan (ie. the fact that my proof of address wasn't deemed adequate by the decision makers on that side of the business) he was extremely helpful. Jack listened carefully to my situation and then did everything he possibly could to make sure my requirements were met.

In a nutshell, Jack acted as a true professional and was a credit to the company. I'd have absolutely no hesitation in recommending him.

Kind regards,

Rowan Day
Received my car today. I love it.

Just wanted to say thank you for all of your help. You were really helpful and great every step of the way.

Regards

Gavin Horsfall
Mercedes C Class
I am a returning customer to Hippo and will definitely be returning again, I cannot fault my account manager Karen Greenhalgh, she has looked after me and helped me get the perfect car both times.

It takes all the stress out of getting a new car, all I did was tell Karen the car I wanted and within less than a week she had several options for me, all I had to do was choose my favourite!

I can recommend hippo 100% for a stress free, enjoyable way of acquiring a new car. I cannot praise Karen and Hippo enough!

Excellent Customer service as always.
Cristian Marsh
Renault Megane
I am emailing you as I felt the need to recognise the excellent customer service Tom Tuley has demonstrated while organising a car for me.

From my initial enquiry to ensuring a colleague was aware of me on his days off, Tom has shown customer service skills that I would be delighted about if he was one of my employees. There has been no limit to his patience and help and I will be recommending Hippo to all my colleagues and contacts as a result of this.

I hope you can recognise his loyalty and enthusiasm for your Company and I am sure he will continue to progress and be a shining star for you for years to come.

Kind Regards

Neil Stevenson
Hi Lianna,

Just a note to thank you for everything you have done so far for me. You have made the whole job of obtaining a car very easy as you have been incredibly helpful.

The speed of response with my initial enquiry and your patience with trying to contact me was excellent; speed of quotes sent over following approval was immediate; you have made the paperwork very easy to complete and return; you have made the whole experience much easier than I had ever imagined.

It's been a pleasure to work with you on getting a new car and I feel you feel my excitement too! Can't wait to hear about the delivery date of my vehicle and give you even more positive feedback once I have received it.

Thanks so much for your fantastic help and service.

Sarah Morton
SEAT Ibiza
Hi Josh,

I just wanted to express our most sincere thanks for all your help recently in providing us with a new Car.

Jan has taken delivery of it now and she is over the moon.

A HUGE thank you Josh,

Jan & Peter Brooks
Just a short message to say a huge thank you to Sarah Blezard, who for the second time provided us with not only a superb vehicle but the highest standard of customer service -

She is an absolute credit to your company!

Many thanks (Again!)

Mark Holden
I would just like to say that I have never had a better experience of buying a car, as I have had with you!

I still can't believe how fast and simple the whole process was! Lianna was so helpful. What a brilliant experience!

I will certainly recommend Hippo to my family and friends.

Many thanks from a very satisfied customer,

Jaci Atkinson
Vauxhall Astra Hatchback
I want to say a massive thank you to Matthew Pye who dealt with my enquiry from the beginning to the end. Matthew went above and beyond to find me the right vehicle, and the service he gave was outstanding. I was very apprehensive at first, as I had not heard of Hippo and I lived such a long way away from your offices. But I should never have had those doubts, as the service offered was first class. Matthew kept me up to date with every single item, and for that I would like to say a huge thank you to him. The car is lovely and I am very pleased and would have no hesitation in using or recommending Hippo to someone in the future.

Caroline Hams
Volkswagen Golf Diesel Hatchback
I just wanted to say a huge thank you for such excellent customer service, support and help through the entire process. The service that I received was absolutely first class. I would also like to say how thoroughly impressed I was with Ryan Ormerod who dealt with me during the whole process. He was extremely professional, polite and was always there to answer any questions I had. He is a real asset to your company. Thank you so much for such fantastic service.
Gareth Smith
Vauxhall Astra GTC Diesel Coupe
I am very pleased with the vehicle I bought from Catherine at Hippo. I thought she was very helpful in getting me the deal I wanted. Also I found the garage from which I collected my vehicle very welcoming. I was given a coffee on arrival and found the staff very polite and helpful. One of the best garages I’ve had the pleasure to buy a vehicle from.
Neil Bradley
Volkswagen Tiguan
Hi Caroline,

We want to thank you for making the acquisition of our new car such a pleasure. You really made the stressful process we anticipated an absolute pleasure, especially as we weren't even sure of what car we wanted when we first approached you.

Thank you for patiently listening to our requirements and needs and coming up with tailored suggestions that helped us to make the right decision.

You then took over, liaising and negotiating with the dealer, keeping us updated and informed of progress - we never had to contact you - wow! what service, and so rare.

A brand new car delivered to our door with no effort on our part! We are thrilled to bits with it and really enjoying it, planning on driving up to Scotland over the next couple of weeks.

We really appreciate your calm and friendly confident professionalism. You have been a real blessing and joy to deal with and we will certainly be back in touch when we need another car and in the mean time will take pleasure in confidently referring friends and family to you.

With very much appreciation,

Tammie Beckett
Suzanne
Karen, Thank you so much for finding me this vehicle and so promptly too!

I appreciate the fact that you also kept me informed at every stage of progress with my application. Hippo are very lucky to have you.

Kind Regards

My agent, Michael, made what could have been a very stressful time the complete opposite, in a timely manner.

I got exactly what I was looking for and I would definitely rate this a 5 star service!!
Amy Reid
I would like to thank Michael for helping me with the purchase of my new car.

He was very courteous, professional and I have had an incredibly positive experience up to now.

My car is due for delivery to my home address next week and I am so excited.

I would certainly recommend Hippo as they run an excellent and efficient service and if Michael is your sales person then you will be very happy.

Regards

Julie Ferguson
Renault Captur
Just want to thank you again so much for all your help. I know I'm a pain so I really appreciate your patience and efforts to get me a mew car.

Kind regards,

Gemma Hart
Skoda Rapide
Hi Caroline,

My car was delivered yesterday, she is beautiful :-)

I just have to say that I am so happy with the process from start to finish.

You were a great help and very accommodating, excellent communication throughout.

Tim, who delivered my car was super! He ran through the ins and outs of the vehicle, answered all my questions thoroughly and was generally a very pleasant guy.

Thank you so much, a great bunch you all are...will definitely be sending people your way.

Many thanks,

Lela Campbell
Hi Alistair,

First of all I would like to thank you for all the time and effort you put into finding me a car. The car I've received is perfect. I couldn't have asked for a better one, it is a very well looked after ex hire/lease car, so thanks again!

I can't thank you enough for finding me such a gem of a car.

Yours ever so gratefully,

Paul Walker
Hi,

Just wanted to say what an amazing service I received - cannot stress enough how helpful Shirley was - and the driver Darren who delivered the car was fantastic.

I am surprised such customer service exists in our country !

Best I have ever experienced!

Very best wishes

Leanne Amarylis
I would like to thank Hippo for the excellent service we recieved.

In particular I would like to thank Tim Ashton who delivered our car on 4th May. He was extremely helpful and spent time going over all the details of our new car a thoroughly nice man.

Thank you once again,
James Drysdale
FIAT 500
Hi Michael,

I just wanted to send you an email to say Fiona (My new Fiat!) arrived with me today and I'm so happy, the car is gorgeous and in brilliant condition!

Thank you for all of your help, you have been amazing!

I will for sure leave you a good review and will recommend Hippo to any friends I know getting a car in the future!

Thanks again,

Rosie Johnson
Vauxhall Astra 1.7
Good evening,

My car was delivered today and I'd just like to comment on how professional the account manager, Alistair is. He has to be one of the nicest and honest people I have dealt with.

I would like to comment on how appreciative I am of how he handled me through the whole process. He always reassured me that I was making the right choice after he found a car that is cost effective for me. Being a single parent I now have a car that is tax free, still in warranty and Diesel fuel.

The initial offer I received from Stoneacre, Alistair was able to beat their offer with a newer car and more finance to work with I absolutely can not send enough gratitude to you. Honestly, I have never bought a car and everything ran smoothly and stress free.

It was a pleasure to meet Ian who was very patient on delivery. He is a very nice man and as the 1st person to make face to face contact he had fantastic customer service skills, 5 stars.

I would recommend your company to anyone and my advice to anyone looking to use this company and having any doubts I would say if this company can not help you, wait, don't go to anyone else as you are more than likely to get a bad deal.

I would never imagine having such smooth running customer service when spending so much money but I promise you it really works car was delivered clean and in perfect condition.

Thank you so much again Alistair you have been a blessing to my family ,

Miss Joseph's
Audi A3
You really are a star!

I’m Going to have to send you a nice drink or something.!

This is for all your help so far since being with Hippo Leasing for both me and my brothers car.

Seriously, not many people go out of there way, and even if you're not, it feels like you are. You're always helpful, prompt and keep me posted!

If there is some kind of personal form to fill out saying how outstanding I think you are when dealing with your clients.

Regards,

Charlene
Good evening Lianna

Just dropping you a short email to let you know how pleased I am with my car. It is so good to be mobile again and this car has saved me many hours of waiting for buses and having to leave the house at unearthly hours to get anywhere.

As a token of my appreciation you should receive a delivery on Wednesday. It is nothing elaborate, but I just wanted to give you my thanks for the way you dealt with my request and the ease with which you facilitated everything for me.

Once again, many thanks and please pass on my thanks to your colleagues for helping in the numerous ways they so obviously did.

Kindest regards,

Cathy Scott
I probably made the best decision by contacting Hippo.

What also impressed me was the thorough inspection these vehicles get before you release them to customers. I had to wait an extra 3 days to have a windscreen wiper problem fixed. I changed my insurance over to allow me to collect the vehicle Wednesday before being told the vehicle would not be ready until Friday. However to my pleasant surprise there was no problem as your company provided me with a courtesy vehicle to help me get to work.

The whole experience has been a pleasure and also completely hassle free. Everyone we spoke to on our visit to your showroom were helpful, polite and friendly. A special mention is to Shirley who has left me and my wife feeling like we haven't met a member of your company but rather met a friend. That is how we were treated so a massive thankyou.

We will be definately referring you constantly to friends and family and have already posted the level of service received on my Facebook page and also to the families and fellow coaches/managers who are part of the junior football club I am involved with. We will definitely be coming back to yourselves for our next purchase.

Thank you again from one VERY HAPPY AND SATISFIED FAMILY XXX

David Joburn
Vauxhall Astra GTC
Dear Cath,

I'm only disappointed I couldn't meet you personally to express my gratitude for such a smooth transaction.

Please accept my sincere thanks for the way in which you handled my purchase. I am very pleased with the car but most of all I am delighted with the high standard of customer service received from you and Hippo.

I even commented to your colleague Mark that I'd never experienced a car purchase so quick. I suppose it helps when the customer knows what they are expecting too and like I said I wanted to move quick and had a budget in mind and stuck to it so it helped you in processing the sale.

Mark was very punctual in collecting me from Enterprise, please do extend my appreciation to him, he's a lovely chap and we had a chin wag over coffee before completing the handover. This kind of personal service it was sets Hippo apart from other dealers, you must be proud of yourselves.

I have already commended the service when talking with my colleagues today and will happily pass on my recommendations to friends and family.

Rest assured Hippo will be my first port of call when I look at replacing my vehicle.

Warmest wishes and my kindest regards,
Nicky

Nicola Atherton
Porsche Panamera
Hi Jonny

Just a note to say .. Thanks for sorting the car ...

It's incredible !!!

Thankyou for all your help

Very professional, friendly and an obvious desire to do the best he could.

Regards,
James Roberts
Ford Focus
Hi Sarah

Thanks. Yes the car is great, drives lovely. Would definitely recommend Hippo!

Regards,

Hilary Freeman
Renault Clio
Thanks for all your help, sorry it took me so long to get to the showoom to finally get a car!

You've been brilliant :-D

Thanks,
Aisha Jabin
Vauxhall Astra
Hi Tom,

I recently purchased a vehicle from Hippo.

I would just like to thank you and your staff, especially Catherine Ramsbottom, for their help and service. Catherine went out of her way to help, and I thank her very much for her help.

I am delighted with the vehicle and will almost certainly be back again in the future. I would recommend Hippo to anyone!

Thank you again!

Kind regards

Ant O'Connor
Hi Tom,

Just wanted to send a little email to let you know how top notch the service I received regarding my new vehicle purchase was, I honestly cannot fault it and believe me when I say for any future purchases I really don't think i'll go anywhere else.

The salesman I spoke with, Michael Bunkham, was extremely helpful and friendly throughout the whole process and constantly catered for my demands when it came to finding me the right car at the right price, he also managed to do this on the same day that I first inquired, despite being quite specific on exactly what it was I wanted. It was quick and easy and I really doubted it would all go to plan - due to dealings with similar companies before, but actually the car came on the right day, on the time specified with no fuss and no delay.

My younger sister has just learnt to drive and I will be making sure when she comes to buy/lease a new car she does it through you guys and would be thrilled if Michael could be our salesperson again.

Honestly cannot recommend highly enough, superb.

I will make sure to recommend you to anyone.

Kindest Regards,

Georga Collins
Vauxhall Corsa Diesel
As a company, you have been brilliant. But please say a big thankyou to Michael bunkham.

He's been brilliant from the start, so straight forward for me as he dealt with everything, me as a first time ' leaser' didn't have a clue!

Just wanted a little car with reasonable price, he asked me if I had a budget, within 10 minutes he found me one for bang on my budget. He is a credit to your business.

Thankyou again!
Ellysha Flanagan
BMW 120 i M Sport
Hi Caroline,

Just to say thank you for sorting out my new car. It’s so much better than the last one! Hopefully, will be a joy to drive over the next few years!

Thanks for organising and dealing with efficiently and professionally to you and your team!

Kind regards,

Julia Brassington
Kia Sorento Station Wagon
Hi Tom,

I just wanted to drop you a mail about one of your employess Michael Bunkham. I contacted a number of leasing companies on-line and Michael responded almost immediately and provided me with all the information I required almost straight away. He made the whole process very easy and painless, this is why I will be using Michael again next year to get my daughters car next year.

If anyone asks me about a leasing car company I would have no problem in recommending your business.

Thanks again,

Damian Burns
SEAT Ibiza Diesel Sport Tourer
Thanks for all your help with this, Michael.

I have recommended youand the business to a number of people recently as I think you lot do a great job.

Thanks,


Tony Robinson
Vauxhall Astra
I am extremely pleased with the car, it really is great.

I must also say that the whole experience was absolutely second to none.

Many thanks particularly to you, Lianna, and any of your colleagues involved in the deal.

I would certainly recommend your company to anyone.

Thanks again

Best Regards

Brian Hill
Kia Sportage
Dear Tom,

Thank you for your email. I have to say that the service, efficiency and enthusiasm that I received from Shirley (and Karen, in her absence) was great.

Everything was really well explained and nothing was to much trouble. I love the car too!

Many thanks once again and kind regards,

Darren Hobson
Vauxhall Astra
Hi Ryan

I would just like to say thank you for your help in getting me the new car, everything yesterday went perfect, and the drive home was excellent, which reflects the high standard of car you have sold me.

I have been impressed by the overall service from yourself and the motor group.

Many thanks and I look forward to doing business with you in the future,

Simon Roberts
Vauxhall Insignia
Hi Michael,

I just wanted to say thank you for the efficient service provided by your company in providing my new car. I would not hesitate to recommend your company to colleagues and friends.

Thanks again,

Jane Cope
Hi Michael,

Many thanks for everything you have done organising my new car.

I am very happy with this car!

Appreciate your help.

Regards,

Garry Junkuhn
Kia Ceed
Thank you for your email. I would like to thank you for your excellent service in particular that was provided by Caroline Ingram.

If ever a saying was appropriate this one is ' good old fashion service' but with a modern twist.

I hope we can do business again as my own car is 10 years old an rapidly approaching 100k.

Many Thanks,
Timothy Ford
Vauxhall Insignia
Hi Shirley,

Thank you for all your help with sorting my car out I really appreciate it! I would highly recommend the company to everyone!

Thanks,

Jason
Alfa Romeo Veloce
Just wanted to send you a quick email regarding Karen Greenhalgh.

What a star that girl is. I must have spoken to five or six lease company advisors over the past month trying to find the right car.

Karen and Hippo were the first I spoke to when I started my search and not one of the other advisors from your competitors has even come close to matching her for dedication and commitment, tenacity, positive attitude and willingness to go the extra mile, or several miles in my case.

Just to give an example, one of your competitors response to me when I asked him about finding me a white alfa giulietta 'If the cars are not out there, I cant get them'

Karen found three on the same day. All white, all Veloce models.

Her knowledge of the financial products and vehicles available is superb, which gave me confidence every step of the way right upto signing the paperwork to commit to my lease.

Buying a car, especially on a finance arrangement can be a minefield but i must say this was one of the most pleasant and stress free deals I have ever been involved in.

Karen was the reason I came full circle back to Hippo and she has restored my faith in the motor industry and indeed the financial industry after a few negative experiences.

I really cant praise Karen enough

Best,

Jim Wilson
Ford Focus
Dear Lianna,

I am writing this email, which I would like to be forwarded on to your manager, to simply say Thank you!

The customer service that I have received from yourself over the last few days has been outstanding and you have left me feeling like I have made the right choice in dealing with Hippo Vehicle Solutions.

You have been incredibly helpful, polite and understanding throughout and kept me up to date with where the process was up to at all times.

Thanks to you I will soon have a car which is much more suitable to the needs of myself and my four month old daughter!

I feel it is always rewarding to know and be told by the customer that you have done a great job and as a manager myself I know how important it is to know that the staff you manage are excellent within their role!

So thanks once more for your excellent customer care,

Kind regards

Elaine Fitzpatrick
Ford Focus

Thank you for all help, Sarah. I have been driving the car for last 24 hours, very nice!

Regards,

Qamer Hannan
Vauxhall Astra
Hi Alistair,

Thanks for all your help with the car…..im VERY happy with it :)

Regards,
Elliott Witt
Chevrolet Spark
Hi Sarah

Just wanted to thank you so much for helping me through the process of selecting a car.

It has just arrived today and looks great. Please pass on my thanks to the rest of the team. The service was first class and very friendly.

Best regards

Neema Kambona
Ford Fiesta Zetec
Hello Sarah,

I would like to thank you for the excellent service you gave to me Re:Ford Fiesta Zetec.

I really like the little car and it is very enjoyable to drive.

Thank you again,

Kind Regards,

Christine Winter
Vauxhall Astra
Very pleased with car, your service is excellent, will be recommending you to friends and family and we will be coming back when we next change the car.

Thank you very much for all your help and thank you to Samantha who sorted it all out for me.

Regards,
Chris Richens
Ford Mondeo
Hi Tom,

Many thanks for your email, I will certainly recommend to use Hippo Motor Group Especially Mark Latham & Dean. They did a great job in finding us a car we are delighted it is all now sorted just waiting to pick the car up now tomorrow when it is ready.

I assume this is when we will receive a welcome pack as we haven't received anything yet just the signed paper work when the transaction was made for the admin fee etc.

Kind Regards,

Tracey Richardson
Vauxhall Corsa
Good afternoon Lianna,

We took delivery of the car this morning which was nice as we were actually car-less having sold my Matiz (hurrah!!) and Nicks Focus Turbo went last Thu!

Love the Corsa. We have all been out for a ride in it having dropped your driver Mark off at Chester Station.

First thank you for your personal excellent service. You have been very helpful, kind and efficient throughout.

Jean Hermione
BMW 1 Series
Hi Karen, Just here to say another thanks.

The cars great and you have been a pleasure to deal with. You made sure everything went to plan and kept me updated.

I couldn't of had a better rep!
Jonathan Bromfield
Nissan Juke
Hi Sarah,

Just a quick one to say the Juke arrived today - its so lovely!

Thanks for all your help – you have been great!

Many thanks,

Zehra Baker
Nissan Juke
Afternoon,

I would like to take this opportunity to thank Mark Latham for the remarkable customer experience given to myself and my wife, Wendy Drury.

From the outset although it did take time from the initial contact with Mark but he kept the contact updated with text messages and in the end arranged a good car and finance package for both myself and Wendy.

It is very comforting to know that we were looked after extremely well and that the fresh and well laid out showroom made for a very relaxing experience.

I will look Hippo up again in the near future for a possible vehicle exchange and will look forward the the exceptional service given by Mark Latham and Hippo Motor Group.

Thanks again.

Yours,

Wendy & Derek Drury
BMW 3 Series
I purchased a BMW 3 Series from yourselves on the 18th March 2014.

I would like to say big Thank you to all your staff especially to Jonathan Ashworth. I can say what a 'wow' customer service he has provided by the way he looked after me its was truly amazing.

Last week I paid a deposit some where else in London to get a car deal, however I went to Hippo on an off chance/browse.

Jonathan sales executive had great customer service very friendly and polite. I am very happy with my car deal, I am really enjoying my car I would recommend you in future.

Thanks

Kind Regards.

Sameer Kadiri
Fiat 500
Dear Mark

Many thanks for all your help during this time - as I said earlier - you've been amazing!

Regards

Margaret Lewis
I can’t thank you enough for everything you have done for me, the car is perfect, and I don’t know how I managed without it!

I cannot recommend you guys enough !

Regards,

Lora Rowley
BMW 1 Series
Hi Sarah,

Just wanted to email to say thanks again for your great service, speak to you again in a few years!


Jason Haddington
BMW 1 Series
Thank you for your email.

It was really nice to meet you on Sunday, I have been out and about enjoying my new car. I wanted to drop you a few lines to thank you for all your help and patience with the leasing of the car, it really made a huge difference as you were so easy to talk to, upfront and honest, you are definitely a credit to the company and I couldn't have asked for a better service.

Thanks again, Greg!

Warm regards,

Simone Thomas
Ford Focus
Hi Karen,

I am absolutely over the moon with the car. I want to thank you so much for your help. It makes such a difference when your dealing with a genuine friendly person so thank you very much.

Cheers,

Jamie Kirk
Suzuki Vitara
Morning Karen!

Thank you for sorting my new car out its amazing! I love it!!!

Thank you very much x

Lucy Mathieson
Ford fiesta
Karen, I would like to thank you for all your hard work in assisting with this purchase, having had a small issue or two I would like to thank you for dealing with all his with a very professional proactive manner.

Regards,

Cherylo Leno
Volkswagen Golf +
Dear Shirley

You beat me to it with your call today, I was going to drop you a mail and say thank you very much for helping us sort out our new vehicle so quickly. We are delighted with it and having driven it around for a couple of days all seems to be well. We have been so impressed with the service from everyone at Hippo Group from our initial contact through your website to all of your help and finally to the gentleman who delivered our car.

We will definitely recommend your company to family and friends.

Many thanks once again.

Kind regards,

Melanie Palmer
Vauxhall Meriva
Hi Karen,

Tried to call yesterday to say big THANK YOU!

I love my new car, thank you again x
Alena McMahon
Vauxhall Astra Diesel
Hi Sarah,

Thank you very much for your service. The car is great, much appreciated.

Kind regards,

Mandy and Jeff Jones
Fiat 500
Hi Shirley,

Just a quick email to thank you so much for arranging my new car I'm thrilled to bits with it.

Would definitely recommend you and your company.

Regards,


Ashley Clack
Peugeot 508 Estate
Hiya Karen

Just wanted to say once again, thank you so much for all of your help. Would highly recommend Hippo to anyone who asks! I've liked your Facebook page and popped a review on there as well!

Hope you have a great Christmas and a very Happy New Year.

All the best

Aimee Jackson
Ford Fiesta
Morning Sarah,

Just wanted to say a big thank you for arranging everything in such a professional manner, also being very patient with me.

Thanks again

J Yaseen
Vauxhall Corsa
We are very pleased with the Corsa, thank you for all your help!
Mark Williams
Land Rover Range Rover Evoque
Just been for a quick drive, it's fabulous.

Thank you so much for sourcing it for me.

Best Wishes,
Zoe Denison
BMW 1 Series Convertible
Great,

Thanks for all your help with the car, excellent service as always!
Mark Benwell
Vauxhall Astra
Thanks so much, I would like to say a special thanks to Sarah Blezard for all her help with this.

She was very welcoming and patient with me.

But I love the car and I look forward to dealing with you again very soon.

Many Thanks

Dani Nash
BMW 1 Series
Hi Rebecca,

I have received the car and I am absolutely over the moon with it!

Thank for all of your help!
Julian Hull
Hyundai i30
Hi Sarah,

The car has arrived!

I just wanted to say a huge thank you to you in particular. You have been a real star and made the whole process a pain free one and I just wanted to say a huge thank you for all your help.

Many thanks

Phil

Phillip McQuillen
Vauxhall Astra
Hi Rebecca,

The car is lush! I have no idea what half the buttons do but ill work it out, haven't been able to find the air con yet but I don't need I worry about that this time of year!

Thanks again for sorting me out, you're always so good to me and I'm not the easiest person to deal with. I was sad to see the fiesta go to be honest, because that was a lovely little car.

Thanks again and speak soon ( Well not too soon lol)

Kind regards,

Gemma Hart

Gemma Hart
Rebecca,

Just wanted to say Thank You so much for always being so helpful and patient whenever I call.

I never feel like I'm being a pain (even though I know I am!) I always trust your guidance and I know you always look after me well with all the deals,

Thanks again,

Gemma
Gemma
Vauxhall Insignia
Hi Rebecca,

Thanks again for your help with the car, it's fantastic!

Regards,

Matthew Mazzucchi
Matthew Mazzucchi
Vauxhall Insignia
Hi Rebecca,

Thank you very much!!! The car is great, perfect for my work needs! I will most definitely recommend you to everyone I know.

Kind regards

Steve Baison
Steve Baison
Nissan Juke
Hi Andy

I just wanted to say a BIG thank you for all your assistance and great customer service over the last few weeks. The Nissan was safely delivered on time and is great. I am really pleased with it!!

Thank you again!

Kind Regards
Chris Williams
Vauxhall Corsa
Hi Rebecca,

Just wanted to say thanks for getting everything sorted so quickly. I love the Corsa!
Charlotte Read
BMW Z4
Hi Andrew,

I wanted to say thank you very much for the excellent service I received when buying my new car from Hippo.

It felt like a family friend was taking me through the sale and I felt relaxed and comfortable. No hard sell, no sales pitch just friendly and professional guidance and a great deal. I absolutely adore my new car and more so as it was such a fair price.

Thank you for all your help and for making the purchase such a pleasure and totally hassle free.

I would definitely return to Hippo in the future and will highly recommend you to anyone I know looking for a car.

Please feel free to use my email as a recommendation as I am very happy to give you a 5 star rating!


Thanks again,


Best wishes,


Kishanda Spencer-Bake


Kishanda Spencer-Bake
Porsche 911 C2
Thanks Tom,

As I mentioned to Greg I thought the style of salesmanship and the way I have been treated has been exceptional. When I look for a new car or I have the opportunity I will certainly mention Hippo.


Mike Talbot
Mini Cooper SD 2.0 Convertible
Please could you forward this to your boss for me.

Just want to extend my thanks for the professional and above and beyond service you have provided and I hope you can find Rhys a car also.

I have been so impressed with you professional manner and attention to try to get my car to me as soon as possible.

I am excited to get the car on Wednesday.

It's refreshing to find such service so thank you very much

Jessica Clarke
Audi TT
Just a quick e mail to say many thanks for the TT I love it . Having beIng messed around by many companies that could not get the cars at the prices advertised it was really refreshing to deal with a company that did what they said they would.

Plus I got the car before the rain came!.

I will be in touch in 2 years
Ann Jones
Vauxhall Corsa
I just wanted to write to you to commend one of your members of staff.

Sarah Ford was extremely helpful in my recent search for a new car. She was hoghly professional and combined a helpfulness without the need to be pushy in any way- something that I have found to be quite a rarity in this particular market.

I hope you will pass on my thanks to Sarah
Lucy Quinn
Renault Megane
Love the new car, thanks for all your help and time explaining it all to us, you made it all seem very straight forward. Hope to speak in 2 years!!
Mandy and Damian Whyatt
Renault Clio
Many thanks to all of the team at Hippo, I found you really helpful so thought I would send you a quick e mail to say thanks
Mike Yeats
Renault Clio
The car is so nice its all i wanted and more, thank u so much for all your help you were great from word go and i am very grateful, if i know anyone who wants a new car ill pass them your way.

Take care and ill speak to u in 3 year.
thanks again
Gemma Hart
Vauxhall Vectra
Just wanted to say thank you for all your help in supplying our new car, We are pleased with it and hope to use you again in three or four years time
Ian Bradley
Peugeot 207
I would just like to let you know personally that I am thrilled with the car and Hippo's service, it has been a real pleasure doing business with you.
Lynette Eedy
Vauxhall Vectra
People are all too quick to complain these days so I thought I would redress the balance.

Can I just say both Paul and I are extremely happy with both vehicles and the service we have recieved from Hippo, and no doubt we will be back in a couple of years for new vehicles.
David Hayward- Valatech Limited
VW Polo
Car has arrived, it's lovely, drives really well & is in great condition. Thank you for all your help, it was a pleasure dealing with you.
Spencer Vinten of Trident Trailors
Nissan Qashqai
The car is lovely definitely worth the wait, taking a bit of getting used to though, thanks for the attached copies of the log book.

Also a big thank you for everything you did to get the car to me.
Andrea Hickford
BMW 325 D M Sport Coupe
Thanks for your email. I'd just like to say it was a pleasure dealing with yourselves and particularly Kaye who ensured the entire process went like clockwork right from the initial enquiry. The car is great and was well worth the journey.
Catal Hanna
Renault Clio
I'm pleased to say that the car is lovely and I have stopped to let you know how grateful I am for your help.

I think that's about it and thanks for getting it to me at short notice because it will really help me out this evening.

Kind regards

Stephen
Stephen R.M Andrews
Fiat Grande Punto
The car is great. Thank you very much. Dealing with you has been easy and a pleasure.
Steve Balaam
Fiat 500
I have received delivery of my car, and would just like to say thank you for your assistance throughout and making it happen
Sam Cochrane
VW Golf
Received my VW Golf over a month and it is great, the team were excellent and any problems were sorted very quick and kept in contanstant communication with us. Would recommened to anyone. A stress-free way of getting a new car
Fenella Dowler
Peugeot 207
Just to say, car safely received. I'm really pleased with it. Thanks for your help
Glenn Edwards
Vauxhall Astra
Thanks a lot, will gladly deal with you guys again and recommend the service. Its been very good so once again thanks a lot. We are very pleased with our purchase.
Sean Smith
Hyundai I30
I just wanted to drop you an email to say thank you very much for arranging the Hyundai so quickly and efficiently; your help was very much appreciated.

Best wishes,
Emma Slavik-Smith
Peugeot
Just a quick note to thank you for supplying Carol with a carof excellent value and carried out proffesionally by yourself you made the full process easy for us. We have no doubt that we will use Hippo in the future becasue of this

Once again thank you
Billy Watt
BMW 335 M Sport
Many thanks enjoyed meeting you both also and hopefully it will be the start of a long relationship. I will certainly be recommending you to my friends and family.

The car is as you said FANTASTIC !!!!
Simon Coldicott
BMW X3
Just a note to thank you for helping me out with this purchase. The car arrived today on the transporter very well prepared for delivery. Excellent vehicle with all the documentation and extensive history. Would highly recommend your company to all my colleagues and friends for future purchases.
Asam Ishtiaq
Ford Fiesta
I would just like to thank the team at hippo especially rebecca and mark for their help in getting me behind the wheel of the fiesta. Even though there was a hold up waiting for the car to be delivered I was always made aware of what was happening. I will definatly be staying with hippo for my next car and have already recommended your services to my colleaugues I cant thank you enough
Lee Strachan
Ford Mondeo
Thanks for the e-mail

But most of all thanks for all your support and hard work it has been a pleasure dealing with you ! Excellent Customer Service indeed !
Tony Hawkins
Vauxhall Corsa
Picked car up yesterday - everything is great,

Thank you for dealing with my case, I've found you to be extremely helpful and efficient throughout. I wouldn't hesitate to recommend!
Andrea Buckley
Ford Focus Zetec
Just to say a huge thankyou for all your excellent service! I know you've gone out of your way to make sure we got the best deal and wanted to show our appreciation!
Mr and Mrs M Maciliwane
Chevrolet Cruze
New car delivered on friday , excellent service , car in excellent condition as expected anyway . Very nice car indeed .
Neil Pearce
Ford Fiesta Zetec
Thank you very much for the purchase of the Ford Fiesta Zetec.

Your assistance in locating the vehicle and the smooth and simple transaction certainly makes purchasing a vehicle a pleasure.

Thanks to yourself and your company for providing a personal service which is second to none.

All the best for the future and a Happy New Year to all of you at Hippo.

This is my second vehicle purchase from Hippo and it will certainly not be the last.
Carl Buckley
Vauxhall Insignia
I just wanted to drop you a note to say how impressed I am with service I received from Hippo when organising my car lease. I was very impressed with the price you were able to arrange and the service you gave from start to finish.


What I was most impressed with was the service you personally gave, it was a pleasure to deal with someone so knowledgeable, courteous and kind. You are a credit to Hippo.


I have already recommended that my work colleagues contact you if they need to hire/buy a car
Jamie Creek
Ford Fiesta
Just to say my car has been delivered and it is fabulous !!!! I am so pleased with it and can't wait to get it out on the road. I would just like to thank you for all your help
Linda Jones
Fiat Punto Evo
Just a little note to say I love my car .........................THANK YOU!!!!
Natalie Samways-Prospect Legal
Ford Focus Zetec
I Just wanted to say Thank You for all your help with my new car. I love it! The whole experience of replacing my car, which I was dreading, was a pleasure and that was very much down to you
Clare Pyrah
1 Series and 3 Series M Sport
Just a quick note to say thanks for the very professional service sorting out the cars. They are both spot on and got great feedback for the guys about them.
Frazer Durris-Business Wise Solutions
Audi A3
Thankyou so much for all your help with purchasing the Audi. It is great, I'm loving it!
Jemma Smith
Ford Fiesta Edge
I would just like to thank you for an excellent professional service offered by yourself and your team it was a pleasure doing business with you and will recommend your company to all my friends take care
Eddie Hanson
Vauxhall Insignia
Just want to thank you and the Team at Hippo for the faultless service you have provided in arranging both the finance and delivery of my new car. Who would have thought from point of contact to delivery would only take 2 weeks. Turning up on my doorstep with it at 7.30am Saturday morning knowing that I needed it that weekend was above and beyond. Tony, you have set a new benchmark now and I'm sure I will receive the same level of service when the wife starts to look for her new car once she has left Uni.

Thanks again
Carl Stephens
Mini Cooper
We absolutely love the Mini, thank you so much. It will certainly replace the Peugeot if we go out together for the day!!


Thank you once again for everything, and the lovely flowers I received yesterday
Amanda Kilner
Vauxhall Zafira Exclusive
I would like to thank you for your help in the quick and efficient service that you have provided for my recent purchase of the Vauxhall Zafira, you made the process a pleasant one.



I would also like you to pass on my thanks to the 2 Gentlemen that delivered the vehicle, they where both very pleasant and professional and for me goes a long way towards a company that strives on customer care ! I hope the gentlemen had a safe journey to Glasgow
Gary McDonald
Ford Focus Sport
Sarah just to say thank you for all you have done for us and the car is just right thanks again sarah x
Mr and Mrs Coward
Ford Focus Zetec
Car delivered safely. Thank you very much for your attention and help - I would recommend your company to anyone
Craig Paterson
Ford Focus Zetec
Thanks for the email just like to say if all your staff are as friendly as sarah and as helpfull your team will do you proud thanks for helping us out its a nice car too.
Noel Coward
Chervrolet Spark
Just to say that so far everything is fine with the car. Beats driving around in a clapped out old cleo that I never knew if it would get me from a to b or not!


Thank you very much for all your help with this
Jill Chambury
BMW 120D Coupe
Just taken delivery of my BMW and have to say what a fantastic service this company gives you. I must congratulate Mark Latham for all his hard work making my purchase effortless and producing everything he said he would. I would reccomend this company to anyone looking to buy a new vehicle and would urge you to deal with Mark, he is an asset to the company.
Vanessa Laithwaite
Chevrolet Spark
Just a quick note to say thank you for all your help and advice with the Spark and thank you for thr lovely flowers, you nearly had me filling up !!!!!
Good luck with your move to the new premises
Pam Bradley
Chevrolet Spark
I received my car last night and I love it thank you so much for all your help, I called this morning to pay the £35 over the telephone and spoke with one of your colleagues.


Thanks again for all your help
Celestina Albero
Peugout 107
Absolutely thrilled to bits with car thanks heaps
Helen Dyson
Hyundai i30
We have received the car and are very happy with it.
Ann Fawcus
Skoda Citigo
Car has arrived and it's fantastic! Only had a chance to drive it a few metres this far but seems brilliant! Thank you for all your hard work and your patience with my nerves and fretting. I'm so happy to be mobile again!!
Naomi Stewart Hale
Chevrolet Spark
I thought that I would drop you a line to provide some feedback regarding one of your colleagues Rebecca Marsden following my application for a lease purchase agreement.

I would like to report that Rebecca has been so helpful and understanding. She has been contactable via email and telephone to discuss my personal needs and plans to deliver a vehicle, despite me being quite demanding regarding this. She was aware of my need for a vehicle in a timely fashion to continue with my work following the loss of my own vehicle in September.

I would not hesitate to recommend your company for the service that has been provided (one of my work colleagues may be in touch), which has been mainly to do with how Rebecca has handled my application.

Please could you pass on my thanks and best wishes to her for everything she has done for me
Liz Drummy
Seat Exeo
Thanks for sorting this out for me , I have to say you are one of the best sales people I have ever dealt with in any industry and I will recommend you to anyone looking for a car in the future

Thanks
Margaret Freeburn
Astra
Thank you very much for all your help in getting me mobile.
The car is great, however the kids complain that they have to climb in and out from the front. Tough!!

Have a great Christmas and New Year.
Ian Hill
Ford Zetec
Just wanted to thank you again, car arrived safe this morning very nice chap by name of Robert I think.

Thanks for everything and I look forward to having the pleasure of dealing with you again in the future
Graham Hall
Astra
Received payment thanks and the car is great.

Thanks for all your help
Gareth Jones
Renault Laguna
Just thought I would extend my gratitude to you Mark for such a professional and smooth transaction, it was flawless and the car is great, you do the company proud. Oh and the wife loved the flowers. Thanks again
Gary Gilbert Mcdonald
Vauxhall Meriva
Just a quick thank you for all your help and patience, I am so so so pleased with the car!!
You take care and Again Thank You
Miss Charlene Hall
Ford Fiesta
Just a quick email to say thank you for your help with the Car I know Georgina is very happy with it
Chris Cable
Peugout 107
Just wanted to say my car is perfect for my needs. Thank you for your help.



Thank you again you have been great
Dominika Markowska
BMW 120D M Sport
Thank you for arranging the prompt delivery of the car. Many thanks.
Sally Fields
Vauxhall Insignia
That would be fine on Friday, you can deliver to my home address, I will be in all day, thank you very much for your help its much appreacited, you have been an angel from start to finish .xx
David Ash
Range Rover Sport
Just love my new car thanks... Got a flat tyre on Sunday! But you know what they say, bad start good finish!
John Turner
VW Fox
Im incredibly happy. Car arrived on tuesday and all went smoothly. Thank you very much for your help and if I have any questions I will be in touch.
Joe Taylor
Ford Focus
Hope you are well. After the brilliant customer service I received when buying my focus, my father is now interested in doing a deal with you
Mr Paul Miller
Fiat 500
Car arrived at 11 and is brill! very happy with it. Had a great chat with a portugese guy who spoke spanish (he was surprised that I spoke spanish too!!)
Lynn Demas
Vauxhall Corsa
Thank you very much to you and the team at Hippo for an excellent professional service , car drives very well and is in great condition Loveeeee it !!!!!!!! , I'm very pleased with my purchase Once again thank you
Patty Kaminski
Seat Leon
Just a quick email to say Thank You very much for a Great Car, Audrey is
over the moon.

A Job well done, with outstanding customer service on your part
Jon & Audrey
Seat Leon
Just a quick note of thanks for all your help securing a vehicle for us. The whole process has been so easy and hassle free.

Thanks for phoning on delivery date advising time of delivery. Due to work commitments me and Julie rarely have the same days off and we were able to spend the entire day together and your man arrived just as expected.

As Julie hadn't seen the car as I had made most of the arrangements I was a little apprehensive. I needn't have worried, she is delighted, we both are.


Thank you once again.
Andrew Charters & Julie Kay Westhead
Vauxhall Zafira Elite
I just wanted to say a big thank you my car is lovely!!

Thank you for all your help.
Sarah Frewing
Vauxhall Insignia
Firstly, apologies it has taken me so long to get round to dropping you an email!

I just wanted to thank you very much for the hard work you put in to arrange the car finance for me. It is very rare that I have seen some one go 'above and beyond' in the way you did and I am hugely impressed with the service you provided as well as the vehicle and package you arranged.

Rest assured I will happy to recommend your service to friends, family and clients.
James Bilton
Mini One
Can't wait to come and collect it, see you on Saturday,


Many thanks again for all your efforts
Justine Lloyd
Audi Q5
Thankyou for that and i just want to say you have been fabulous through all of this, i love my new car of coarse when i have the new tyre on i will love it more.



Thanks again
Rebecca Dutton Smith
Kia Sportage
With reference to the arrival of my new Kia Sportage last night, I am emailing you to say a huge thank you.

I know it was a drama trying to locate a white Sportage with the criteria I had specified but you have been brilliant.

Throughout the entire process you have worked tirelessly to ensure I got the vehicle I wanted and kept me up to date continuously. Dealing with you has been an absolute pleasure (although I doubt you would be able to say the same J), you have been professional and efficient at every stage and I wouldn't hesitate to recommend both yourself and Hippo to anyone looking to get a car.



Due to the fact that I am tied up with 60 months finance, you can rest easy now and know that you have at least 5 years before I even consider another vehicle, but when I do I will definitely contact Hippo.



Once again huge thanks, I am absolutely thrilled with my new car.


Samantha White
BMW M6
I recently purchased a car from Hippo through Greg.

In a world where people are quick to complain about service, I don't think that enough people take the time to point out when someone goes above and beyond what is expected of them, which is what Greg has done at every step of the process.

It has been a long time since I have dealt with a company that has presented themselves in such a competent and professional manner as yours and I wish to thank all the members of staff there that have been involved with my purchase, especially Greg, who has made every effort to keep me up to date with the process of my purchase before I received the car, and has been just as helpful with a few post purchase items.

I would highly recommend Hippo to anyone that I knew that was in the market for a vehicle, and you will certainly be my first port of call when I am next look to upgrade.

Again, many thanks


Kind regards

Mark Brindle
Seat Ibiza
Hiya,

What a little beaut :) thanks for sending me those pics, and for making this whole process so simple and straightforward for me. You've been an amazing help with helping me get my new car, thank you so much

Thanks again, Shehnal :)

Shehnal Wyre
Seat Exeo Sport
Thank you for your help. Your service has been brilliant and I will recommend you to all our friends
Amanda Holmes

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