Annual Servicing

We’re here to keep your cars
performance at it’s very best

When you’re a member of Hippo Protect, you’ll receive a routine service every year, or every 12,000 miles - whichever comes first. We’ll send you handy reminders to book in your service when it’s due, or you can give us a call if you hit the mileage cap.

About our servicing

All of our services are carried out by highly trained service technicians, who are experienced working with your vehicle's make and model.

Much like your regular garage, we have 2 service levels available - minor services and full services.

Which one you get will depend on:

The condition of your car

It's mileage

When it had it's last service

Get your service at home

We even offer at home servicing! There’s no need to leave the house, we’ll send a technician straight to your door to conduct the service.

When you choose this option, there will be a small call-out-charge - no more than £15. Please give us a ring on 0330 0947 230 to check whether your postcode is eligible.

Get your service at home

We even offer at home servicing! There’s no need to leave the house, we’ll send a technician straight to your door to conduct the service.

When you choose this option, there will be a small call-out-charge - no more than £15.

Please give us a ring on 0330 0947 230 to check whether your postcode is eligible.

Level 1 and Level 2 servicing

When we carry out your service, we’ll check the parts listed below. If we need to top up or replace any other parts we’ll report back letting you know, unless we state below that we’ll top up or replace the parts, in which case they will be covered by our Hippo Protect.

	Level 1	Level 2
Air filter replacement	-
All lights
Auxiliary drive belt
Axle oil level check and top-up^*	-
Brake fluid replace	-
Charging system
Dashboard warning lights (EML)
Driveshafts/joints and gaiters	-
Exhaust condition
Fuel Filter replacement (if specified by the manufacturer)
Fluid levels check and top-up
Full brake check (wheels removed)
Gearbox oil check and top-up	-
Hubs and universal joints^*	-
Oil and oil filter replacement (new sump plug and washer if needed)
Pollen Filter replacement (if specified by the manufacturer)
Propshaft couplings and joints (lubricate)	-
Propshaft universal joints^*	-
Shock absorbers (bounce test and leak check)
Spark plugs replacement (if specified by the manufacturer)
Steering and suspension
Transfer box oil check and top-up^*	-
Wheel alignment (check and report)	-
Wheel bearings

^* Four-wheel drive cars only

Additional service items

Checks we can recommend:

Battery

Break pads

Tyres

Windscreen wiper blades

We’ll let you know at the time of your service if we think your car would benefit from these extra checks. If you choose to go ahead, there will be an additional charge.

Full terms & conditions