Used Car Promise
We want you to feel reassured, relaxed and confident when you’re leasing a used car, that’s why all our approved used cars are covered by our used car promise.
At Hippo, we prioritise the quality of our used cars. Used doesn’t mean uncared for. Every Hippo vehicle goes through a thorough 275-point inspection and is checked inside and out.
We carry out a road a test in real world scenarios, doing the school run, a trip to the shops or daily commute for a minimum of five miles. If we find any problems, we fix them.
Our skilled technicians carefully check the body work, and fix any cosmetic marks and scratches that aren’t age appropriate.
If any of our used cars are due a service or MOT in the next six months, we’ll carry these out and issue a new certificate. That’s one more thing you don’t have to worry about.
This is all standard for us, and until a car fully meets our inspection criteria, we won’t sell it.
All our cars are deep cleaned, from under the bonnet to the boot and everything in between before they reach you.
You get 14 days to get to know your car or return it to us for a full refund (subject to terms and conditions) if you’re not completely happy with it.
We think you will be.
How we guarantee quality...
275-point approved used check
When you’re leasing a used car, you want to minimise the risk of any unwanted surprises, which is why our manufacturer-trained mechanics and technicians inspect all used cars before they leave our Preparation Centre. And if the car doesn’t pass, we don’t sell it.
6 month complimentary warranty
Cars develop faults, it’s part and parcel of driving them. We cover you for the first six months and will take care of any unwanted surprises in that period.
14 day money back guarantee
Sometimes, things just aren’t what you expect, so we give you the opportunity to exchange your vehicle or get your money back within 14 days.
TAKE A PEEK BEHIND THE SCENES
How we prep our used vehicles
‘Going through the whole process of buying a vehicle from Hippo was as smooth as ever, excellent service, excellent customer skills from all involved, now vehicle has arrived I couldn’t be happier, it looked like it just came off the production line in perfect condition, very very happy 😃 ’
– Michael Murphy
Frequently asked questions.
New cars come from the manufacturer, so if there are any faults you’ll send the car back to them using the manufacturer’s warranty. Plus, they’ll check the car is in full working order before they send it to you.
As long as you’re leasing a used car from Hippo Leasing and you’re over 18 or over, you’re eligible for Hippo Used Car Promise.