Used Car Promise

We want you to feel reassured, relaxed and confident when you’re leasing a used car, that’s why all our approved used cars are covered by our used car promise.

Choose Hippo for quality you can trust.

At Hippo, every used car shines like new. Here’s why:

  • A meticulous 130-point inspection, inside and out.
  • Real-world test drives for at least 5 miles, covering daily routes like school runs and commutes.
  • Expert technicians refine the finish, erasing any age-inappropriate blemishes.
  • Upcoming service or MOT? We’ve got it covered, with new certificates in hand.
  • We only sell after meeting our top-tier standards.
  • Enjoy a pristine car, deep-cleaned in every nook and cranny.
  • Love your car within 14 days or return it for a full refund (T&C apply).

How we guarantee quality…

Used Car Promise diagram image

130-point approved used check

When you’re leasing a used car, you want to minimise the risk of any unwanted surprises, which is why our manufacturer-trained mechanics and technicians inspect all used cars before they leave our Preparation Centre. And if the car doesn’t pass, we don’t sell it.  Learn more about our approved used check

technician checking engine bay

3 month complimentary warranty

Cars develop faults, it’s part and parcel of driving them. We cover you for the first three months and will take care of any unwanted surprises in that period.

Happy Customer

14 day money back guarantee

Sometimes, things just aren’t what you expect, so we give you the opportunity to exchange your vehicle or get your money back within 14 days.


How we prep our used vehicles

Excellent service

‘Going through the whole process of buying a vehicle from Hippo was as smooth as ever, excellent service, excellent customer skills from all involved, now vehicle has arrived I couldn’t be happier, it looked like it just came off the production line in perfect condition, very very happy 😃 ’

– Michael Murphy


Frequently asked questions.


Help Desk

Why doesn’t the promise cover new cars?

New cars come from the manufacturer, so if there are any faults you’ll send the car back to them using the manufacturer’s warranty. Plus, they’ll check the car is in full working order before they send it to you.

How do know if I am eligible?

As long as you’re leasing a used car from Hippo Leasing and you’re over 18 or over, you’re eligible for Hippo Used Car Promise.

Do I need to provide anything?

No, all you need to provide is the information we need to get you approved for car finance. You can use our car leasing eligibility checker to determine whether you’re preapproved for lease finance.

Arrow to top