Need to use your Hippo Protect plan? We can help!
Call 0330 0947 230 or speak to your account manager
Need to use your Hippo Protect plan? We can help!
Call 0330 0947 230 or speak to your account manager
Peace of mind
Lifetime warranty
What's covered exactly?
Mechanical and electrical parts
All labour costs
Endless repairs up to the value of your car
What's covered exactly?
Mechanical and electrical parts
All labour costs
Endless repairs up to the value of your car
Assistance
Breakdown cover
Cruise the road without a care in the world knowing that should the worst happen, we’ll be there to help! Our breakdown cover includes:
UK wide roadside assistance
No matter where or when you break down, we have a team in place to come to your aid. Available 24/7, 365 days a year, anywhere in the UK!
Vehicle recovery
Every breakdown requires a unique plan of action. We'll aim to fix your car on the roadside and send you on your way - or tow it to a garage if it needs a little extra work.
Help at home
There's nothing more frustrating than stepping out your door to find that your car won't start! Our home call out service means it can be repaired right on your drive or towed from there.
Support
Frequently Asked Questions
Help DeskHow do I use my Hippo Protect plan?
Need to use your plan? We’re here to help! For all breakdown, warranty or service queries, call 0330 0947 230
How is Hippo Protect different from your 6-month warranty
Our 6-month warranty, also known as Hippo Assured, includes a 172-point approved used check and 14-day money-back guarantee. This is a short-term protection plan and comes free with all used cars from Hippo.
However, Hippo Protect transcends that with a lifetime warranty, routine service plan AND continuous breakdown cover - offering you the ultimate protection for your vehicle for as long as you choose, all for a single monthly price.
Will my monthly price ever change?
Our prices are given with a 2-year guarantee - meaning it will not change within 2 years of your purchase date. After 3 years, we will contact you before there are any changes to your price.
How long does my Hippo Protect plan last for?
Your Hippo Protect plan is a rolling contract, with free cancellation at any time! If you cancel, your plan will come to an end the day before your next payment is due to be paid.
What is your cancellation policy?
Within 14 days:
When you get Hippo Protect, you can change your mind free of charge within 14 days. We’ll refund any payments - with no hidden costs.
After 14 days:
Cancelling anytime after 14 days from your purchase date is still free, but you won’t be refunded any payments you made.