Hippo Used Car Promise
We want you to feel reassured, relaxed and confident when you’re leasing a used car, that’s why all our used approved cars are covered by our used car promise.
How we guarantee quality...
172-point approved used check
When you’re leasing a used car, you want to minimise the risk of any unwanted surprises, which is why our manufacturer-trained mechanics and technicians inspect all used cars before they leave our Preparation Centre. And if the car doesn’t pass, we don’t sell it. Simple.Learn more about our approved used check
6-month complimentary warranty
Cars develop faults, it’s part and parcel of driving them. Realising your car has a fault at any point is frustrating, but even more so when you’ve just bought it. That’s why we cover you for the first six months and will take care of any unwanted surprises in that period.
14-day money-back guarantee
If you buy anything else and you don’t like it, you can return it. So why shouldn’t you be able to do that with your car? Sometimes, things just aren’t what you expect, so we give you the opportunity to exchange your vehicle or get your money back within 14 days.
Take a peek behind the scenes
How we prep our used vehicles
‘Going through the whole process of buying a vehicle from Hippo was as smooth as ever, excellent service, excellent customer skills from all involved, now vehicle has arrived I couldn’t be happier, it looked like it just came off the production line in perfect condition, very very happy 😃 ’
- Michael Murphy
Frequently asked questions.Help Desk
Why doesn’t the promise cover new cars?
New cars come from the manufacturer, so if there are any faults you’ll send the car back to them using the manufacturer’s warranty. Plus, they’ll check the car is in full working order before they send it to you.
How do I know whether I’m eligible?
As long as you’re leasing a used car from Hippo Leasing and you’re over 18 or over, you’re eligible for Hippo Used Car Promise.
Do I need to provide anything?
No, all you need to provide is the information we need to get you approved for car finance. You can use our car leasing eligibility checker to determine whether you’re preapproved for lease finance.